FAQs
We are committed to security, compliance and ethical practice. Our systems and processes are compliant with applicable GDPR regulations. We place a high priority on protecting and managing data in accordance with accepted standards including our certified ISO 27001 Information Security Management System (ISMS) Cyber Essentials certifications.
One of our key security features is an optional Single Sign-On (SSO) integration. SSO allows your team to log in using their existing organisational credentials instead of creating separate usernames and passwords for our platform.
Benefits of SSO include:
- Stronger security: Passwords are managed centrally by your IT team, reducing the risk of weak or reused passwords.
- Faster access: Users log in once to access multiple tools without needing to remember separate credentials.
- Simplified user management: Adding or removing access happens automatically when employees join or leave your organisation.
- Compliance-ready: Centralised authentication supports industry security standards and audit requirements.
- By using SSO, you can ensure secure, efficient, and compliant access for your team without extra login headaches.
Our dedicated content team, with more than 40 years of combined expertise in funding research, updates the database daily. New grant opportunities are added as soon as they become available, ensuring you have access to the most current and relevant funding information to help your organisation uncover new opportunities quickly.
Essentials is suitable for VCSE organisations with an income up to £500K.
Growth is ideally suited to VCSE and other types of organisations with an income >£500K up to £2m.
Enterprise is suitable for large VCSE and other types of organisations including local authorities.
We provide a variety of resources and services to help you get up and running quickly and make the most of GrantFinder:
An onboarding guide – that explains how to easily configure your account and workflows.
An onboarding journey on first login that sets you up for success.
Insight papers – Expert articles and best practices to support your business goals.
Live training sessions – Interactive sessions where you can learn from our product specialists and ask questions in real-time.
From your first login to advanced feature mastery, we’re here to support you at every stage.
GrantFinder is a UK funding intelligence platform that helps public, voluntary and third sector organisations find relevant grant funding opportunities. The platform provides access to more than 8,500 live funding opportunities, updated daily and verified by expert researchers.
Stripe is a leading global payment platform used by millions of companies, including Amazon, Google, and Shopify. We use Stripe because it ensures bank-level security, global compliance, and fast, reliable payment processing for all our customers.
Absolutely. Stripe is certified as a Level 1 PCI Service Provider, the highest certification available in the payments industry. All transactions are encrypted using AES-256 and transmitted over secure HTTPS connections. Your full card details are never stored on our servers.
You can email our support team and we will respond to queries.
